We are resuming our usual service at the practice and we are seeing patients face to face.
To book a GP or Nurse telephone appointment please do so online, via our ASK NHS GP app or by phoning the surgery.
Social Prescribing & Self Referral Pathways
Please click here for support with;
- Making appointments for housing, benefits and financial advice, as well as support with attending any appointments
- Healthy lifestyle advice and physical activity
- Joining and attending social activities and clubs
- Befriending, counselling and emotional/peer support group referrals
- Finding employment, training and volunteering opportunities
- Completing Blue Badge/Taxicard/Dial-a-Ride applications
- Emotional support through a visit, chat and cup of tea
- Information on how to self-refer to different health and care services
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https://doctalyassist.com/faqs
At Queens Road Partnership we are using a fantastic NHS tool Doctaly Assist which allows us to use Whatsapp to control your long term conditions.
The service has been created by the NHS and Doctaly to help monitor patients at home who have certain long term conditions such as high blood pressure. It is designed to help NHS healthcare professionals safely manage and monitor these patients without the patients needing to physically visit a GP practice. Many of these patients are particularly at risk from COVID-19, therefore home monitoring can help keep them safe.
If you do not have a blood pressure machine you may use our machine located in our waiting area between 1000-1700 Monday to Friday.
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ACCESS COVID VACCINE PASSPORT VIA NHS APP
Book appointments order prescriptions and view your record online via the NHS app
Download it here
What the NHS App does
Use the NHS App to:
- get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it
- order repeat prescriptions - see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to
- book appointments - search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments
- check your symptoms - search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you
- view your medical record - securely access your GP medical record, to see information like your allergies and your current and past medicines
- register your organ donation decision - choose to donate some or all of your organs and check your registered decision
Keeping your data secure
After you download the app, you will need to set up an NHS login and prove who you are. The app then securely connects to information from your GP surgery. If your device supports fingerprint detection or facial recognition, you can use it to log in to the NHS App each time, instead of using a password and security code.
You can self verify following NHS digitals 3 step verification process- see the guide attached here.
For support installing the app please click here
FURTHER APPOINTMENTS are available via our local Lewisham Ask First GP app.
The Ask First GP app has a symptom checker and then offers an appointment if needed.
The Ask First GP app does not allow access to your record or enable you to have online access to request repeat prescription as per the NHS app above.
We advise to download both to have access to a broader range of appointments.
Find out how to download the ASK First GP app and more here
Supporting our LGBTQ+ community
Welcome To The Practice
WHAT TO EXPECT FROM YOUR GP REFERRAL TO A SPECIALIST
NHS England have noted that unfortunately many specialist teams throughout the country have not been providing timely follow up to our patients.
They have devised a checklist which they would like all patients to carry with them to their appointments.
Click here to download this checklist (PDF, 602KB)
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Practice News
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11Mar 2020
Important information regarding coronavirus
Read More »
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10Mar 2020
PLEASE DO NOT REQUEST GP LETTERS FOR TRAVEL IN RELATION TO CORONAVIRUS.
Read More »
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07Feb 2020
Please help us improve access by cancelling your appointments if you no longer need it.
Read More »
Information from the Care Quality Commission
Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.
This widget provides a summary of the results of the latest checks carried out by the CQC.
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