Welcome To The Practice
IMPORTANT INFORMATION:
Due to a nationwide laboratory issue, whereby there is a limited supply of laboratory equipment to perform blood tests , your blood tests may be not processed or cancelled. As soon as the situation is rectified we will update this message. If you are concerned please of course do not hesitate to contact our surgery team for more assistance.
We apologise on behalf of the NHS
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A message to all our patients:
Due to the current situation we had to make some changes to some of our services.
Repeat Prescriptions
Please allow 4 working days for your routine repeat prescriptions due to the extreme pressure on doctors for emergencies.
We are doing everything we can to continue providing the best service for all our patients.
Thank you for your support.
We wanted to update our website to tell you about some of the changes that have been put in place since the coronavirus (COVID-19) outbreak. We also want to share some advice and resources that you may find helpful. As we are sure you appreciate, this is a rapidly changing situation and whilst we endeavour to keep this site under review, we cannot guarantee that any web links will always be up to date. If new government announcements are made, please follow that advice as it emerges.
Thank you for your patience and cooperation during these unprecedented times.
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Downloads
Frequently Asked Questions (.doc, 61KB)
Blood Pressure Monitoring (.docx, 17KB)
When Should I Worry (.pdf, 139MB)
Supporting Stress (.pdf, 323KB)
Support Leaflet (.docx, 21KB)
Advice for parents (.pdf, 273KB)
COVID-19 Bereavement Resources (.pdf, 946KB)
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Queens Road Partnership Local Care Navigator
Use the QRP local care navigator below to help you find services that you can self-refer into without requesting an appointment with your GP. Most services in the booklet are self-referrals except the Lewisham Hub Extra GP appointments. Lewisham CCG are aiming to ease the well-known crisis we have with GP appointments by offering extra appointments in Lewisham which can be booked via our reception team.
Click here to download the pdf of the Local Care Navigator (PDF, 728KB)
Please Click the image below to view the Local Care Navigator Booklet Online
WHAT TO EXPECT FROM YOUR GP REFERRAL TO A SPECIALIST
NHS England have noted that unfortunately many specialist teams throughout the country have not been providing timely follow up to our patients.
They have devised a checklist which they would like all patients to carry with them to their appointments.
Click here to download this checklist (PDF, 602KB)
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General Practice -Surgeries under threat in England
After years of deliberate underfunding, your struggling GP surgeries are being forced into Primary Care Networks or PCNs with the offer of increased funding but with dangerous strings attached. GPs will have to sign a legally binding contract to be part of a PCN which will accelerate our move to American style HMOs (Health Maintenance Organisations)
Watch video link: https://www.youtube.com/watch?v=l4wQ577Me30
Join the campaign! Keep our NHS Public! - https://keepournhspublic.com/
Save Lewisham Hospital Campaign
The save lewisham hospital campaign is a community campaign that started out by saving Lewisham Hospital but now campaigns to defend NHS services in Lewisham.
In 2018/19 Lewisham CCG (Clinical Commisioning Group - see below and PPG tab for further detail) are tasked to recover 20 MILLION POUNDS in efficiency savings from primary care.
Please join us and attend our monthly meetings details of which can be found here :
http://www.savelewishamhospital.com/our-meetings/
or
email savelewishamhospital@yahoo.com for more information or to be added to our mailing list.
See https://youtu.be/ZnuSfbJAuiw for Lewisham CCGs publication from March 2018 which details the 'Chairs Summary' and Lewishams current financial situation.
Our Mission Statement
'To provide excellent primary healthcare for our patients in an efficient NHS organisation working as a team committed to personal development and job satisfaction.'
We are a very busy practice and we provide health care to over 10,400 patients, in the Lewisham borough, mainly SE14.
Contacting Us
387 Queens Road
New Cross Gate
London SE14 5HD
Telephone: 020 7635 2170
Fax: 020 7635 2175
The telephone lines are open between the following hours:
Monday, Tuesday, Wednesday, Thursday & Friday 08.00 - 18.30
There is a message at all other times giving the emergency contact details:
Telephone 020 7635 2170
To make access easier you will be given options to select the service you require, eg appointments. If you do not wish to use this feature, simply wait on the line and you will be transferred directly to a member of the reception team. Calls may be monitored from time to time to assist with staff training. Calls between patients and clinical staff are never monitored to ensure that patient confidentiality is preserved at all times.
Surgery Opening Times
| Monday |
08.00 - 18.30 |
| Tuesday |
08.00 - 18.30 |
| Wednesday |
08.00 - 18.30 |
| Thursday |
08.00 - 18.30 |
| Friday |
08.00 - 18.30 |
| Saturday |
Closed |
Disabled Access/Trouble With Stairs
We have disabled access. If you are unable to make the stairs please let reception know so we can arrange to see you downstairs.